Anti-rot warranty: a 5 year quality guarantee!
Gardenhouse 24 values quality and craftsmanship above everything. That’s why we are confident in giving our products an anti-rot warranty of up to 5 years (depending on the product), to ensure your enjoyment of the garden building is not hampered by any quality issues. Please see specific details on each product page to learn more about your exact warranty period.
We use slow-growing CE-marked Nordic spruce and pine in our timber-building construction. We are certified by the FSC, as are all our manufacturing partners, as a guarantee of our sustainability. Our manufacturing processes have been developed according to the ISO 9001 and ISO 14001 standards in order to minimise errors and keep production efficient.
This is why we are confident that our products will last for ten or more years with adequate care.
Terms and conditions – how to keep your warranty valid
We provide our anti-rot warranty only on the condition that the product has received adequate care during and after the installation as defined in the terms and conditions. The warranty does not cover:
- damage incurred during transportation (covered by the transportation provider) or assembly
- damage incurred by not following the assembly instructions (carrying out installation on an insufficient or wet foundation, etc)
- damage incurred by inadequate treatment of wooden features
For the warranty to remain valid, our products must be treated regularly with suitable outdoor timber paint or an oil-based preserver (see the maintenance instructions provided with your product for precise instructions).
The instructions for maintaining thermally-treated wood or pre-painted products are included in the construction manual, and need to be followed correctly in order to maintain the validity of your anti-rot warranty.